[ 01 ]Chapter I · Operating mandates

Your asset remains yours.
Harvieston makes it perform.

Full operating responsibility for villas, boutique hotels and estate-led hospitality assets owned by principals who require professional governance without surrendering control.

[ 01.01 ]Scope

What an operating mandate covers.

A Harvieston operating mandate is a long-form engagement under which we take operational responsibility for an asset on behalf of the owner. The structure is bespoke, governed by a written stewardship agreement, and built around the asset’s position in its market.

  • 01Private villa management
  • 02Boutique hotel & resort operations
  • 03Owner representation on the ground
  • 04Guest experience standards
  • 05Staff recruitment & coordination
  • 06Maintenance & preventive capex oversight
  • 07Channel & revenue management
  • 08Contractor & vendor governance
  • 09Compliance & local liaison
  • 10Transparent monthly owner reporting
[ 01.02 ]Engagement

How a mandate begins.

  1. Step I

    Private consultation

    A confidential conversation with the principal. No proposals, no decks — we listen first.

  2. Step II

    Asset & market assessment

    A discreet review of the property, its operational reality and its position in its local micro-market.

  3. Step III

    Stewardship agreement

    A written mandate setting the scope, reporting cadence, governance and economics of the engagement.

  4. Step IV

    Operate, report, grow

    Day-to-day governance of the asset under the four-discipline method: represent, operate, reposition, grow.

[ 01.03 ]Suited to

Properties we are built to govern.

Type

Private villas

Owner-occupied or income-producing residences requiring discreet, full-service operational governance.

Type

Boutique hotels

Independent properties of distinctive character whose value depends on standards, narrative and recurring reputation.

Type

Estate-led assets

Heritage estates, retreats and small resorts where stewardship matters as much as performance.

[ ]Next

If your asset is being managed at arm’s length, begin with a private conversation.

Request an Operating Mandate